We deeply thank you for all your concerns and cooperation with us so far. You gave us experience in supporting and many kind suggestions to make our works better.
One of these things is to change the way supporting. We have created a new Support Center which is more optimal. You could join into a community forum which is perfect for staff to customer interaction. In addition, your private replies will not be shown up for everyone except the support team. This makes you feel safe.
This support center will close on 15 - Oct - 2017.